Job Category: Information Technology

Project Coordinator

J&R Ross Agency, L.L.C., a professional IT recruiting firm, is seeking a Project Coordinator with Information Management System (IMS) experience. This role is a perfect fit for a candidate who is interested in joining an established company with a host of growth opportunities. The primary function of the Project Coordinator will be to liaison with the leadership team, user groups, developers, and IT service providers to ensure that the system’s requirements are identified and integrated in the computer system.

The successful candidate will enjoy a competitive salary complemented by a full, comprehensive benefits package including Medical Insurance, Vision Plan, Dental Insurance, Life Insurance, 401k.

Position responsibilities include:

  • Work with and maintain contact with the software developer and IT service providers to ensure that critical software applications receive the proper approvals prior to development and that the applications meet targets for completion
  • Work with the Fund Administrator to schedule Tech Meetings for routine updates on the systems progress and discuss issues, timelines, and needs
  • Work with the Fund Administrator and system’s developer to design and schedule a training plan for all user groups
  • Work with Fund Administrator and system’s developer to create the “Go-Live” plan for implementation of the new system for approval
  • Work with the system’s developer to obtain the current status of software applications that are in production as well as those that have been approved but not yet placed in production
  • Develop a comprehensive plan for the implementation and on-going operation of the Administration/Dispatch System.
  • Refine and manage User Roles and Responsibilities
  • Serve as the Subject Matter Expert for user’s inquirers, questions and issues
  • Lead the development of office requirements and manage the future progression for migrating the Fund Office’s current Oracle computer system to the IMS
  • 10 Liaison with all user groups to communicate pertinent information and support as needed to ensure optimum system’s utilization and comprehension

Successful candidate will demonstrate:

  • 2+ years’ experience in project coordination, business analysis and administration
  • A.A. degree or some college coursework through a technical school or the military is required. Bachelor’s Degree in Business, Computer Science or related field or equivalent experience is a plus
  • Experience in maritime logistics preferred
  • Experience in Human Resources management is a plus
  • Strong organizational and analytical skills
  • Highly motivated, self-starter with strong oral and written communication skills
  • Ability to work independently while still being an integral part of a team
  • Ability to relay the value of technology to upper management
  • Knowledge of MS Office. MS Project preferred

Successful candidates will be self-motivated and able to prioritize, have a high level of organizational skills and possess a strong work ethic. This is truly a team environment and your legal knowledge, skills and reliability will be rewarded here! Employees are offered a generous benefits package and work with a great team.


Data Support Analyst II

Job Summary

J&R Ross Agency, L.L.C., a professional legal and IT recruiting firm, is seeking an Data Support Analyst II to join an established rapidly growing communications firm. The successful candidate will enjoy a competitive salary complemented by a full, comprehensive benefits package including Medical Insurance, Vision Plan, Dental Insurance, Life Insurance, 401k, Short and Long Term Disability and Profit Sharing.

This candidate must be able to communicate equally well with business owners, end users and technology professionals. Excellent analytical skills, a professional demeanor and the ability to participate in a team environment are keys to this position.
Technology We Use: MySQL, DB/2, Postgres SQL, Ruby, SAS, UNIX, OSX, Excel, PowerPoint, Project, Visio

Your Role:

  • Proactively perform deep diagnostic trouble shooting to identify, communicate and drive resolution on issues
  • Communicate status to management and help keep business stakeholders informed of project status and all related issues
  • Make process and systems improvement recommendations to assist the business in achieving its goals and objectives, leveraging best practices and professional experiences
  • Collaborate closely with and assist application development teams when required to ensure timely delivery of system fixes
  • Demonstrate ability to effectively work on multiple assignments, activities or projects as required
  • Obtain and maintain a working knowledge of DealShield’s applications, customers and business units
  • Manage individual work load and assist with defining and prioritizing one’s own tasks
  • Conduct analysis of support issues that identifies current state business process or system inadequacies
  • Manage ticket entry, escalation, and dispatch of support issues
  • Escalate issues to Engineering as necessary
  • Ability to understand data models, and write complex SQL queries against the data model


Required Experience:

  • Bachelor’s degree in Business, Economics, or Engineering; or equivalent work experience

• 3+ years experience troubleshooting or supporting web based applications

  • 3+ years experience with databases and database query tools (MySQL, DB/2, PostgreSQL)
  • Availability for on-call support during evening hours (approximately 15%)
  • Experience with relevant business software, including Microsoft Office applications i.e., Excel, PowerPoint, Project, Visio
  • Experience with the following technology areas: MySQL, DB/2, PostgresSQL, Ruby, SAS, UNIX, OSX

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